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Jeroen Lambooij

  • Registered on: 2018-03-02
  • Last connection: 2018-06-04

Issues

Activity

2018-06-04

13:56 Wazo Software Software Questions: RE: Can I pay somebody to fix a bug or put it on the backlog?
Thanks Sylvian, thanks for acting so fast.
13:51 Wazo Software Software Questions: RE: Can I pay somebody to fix a bug or put it on the backlog?
Sylvain Boily wrote:
> Hello,
>
> This is the same discussion from here: https://projects.wazo.community/boards/1...
13:32 Wazo Software Software Questions: Can I pay somebody to fix a bug or put it on the backlog?
I have posted this bug some months ago, and it is really a *big* issue for our company. We can't code, and we don't k...

2018-04-13

08:55 Wazo Software Software Questions: RE: Queue + skill problem: calls are not routed by longest holdtime
Sylvain Boily wrote:
> Hello Jeroen,
>
> If there is a bug on wazo, please open an issue on our bugtracker with t...

2018-03-27

04:51 Wazo Software Bug #7112 (New): Calls are not routed by holdtime, but by skill.
We have agents that have multiple skills:
- team_1 (the team that they are in)
- pool_1 (a pool with lots of call...

2018-03-13

08:31 Wazo Software Software Questions: RE: Queue + skill problem: calls are not routed by longest holdtime
Hi Sylvain,
Thanks for your response. I will do this!
Another thing, since you have replied my message, I am tr...

2018-03-07

03:19 Wazo Software Software Questions: RE: Queue + skill problem: calls are not routed by longest holdtime
Hi Pascal,
Thanks for your answer. Can you tell me why we should not use app_queue? And can you confirm if the pro...

2018-03-06

05:54 Wazo Software Software Questions: RE: Queue + skill problem: calls are not routed by longest holdtime
Somebody there?
Willing to pay for a solution, this problem is costing me money! :-)

2018-03-02

07:58 Wazo Software Software Questions: Queue + skill problem: calls are not routed by longest holdtime
We have agents that have multiple *skills*:
- team_1 (the team that they are in)
- pool_1 (a pool with lots of ca...

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