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Wazo platform: Événements en France

Added by Sylvain Boily about 2 years ago

Bonjour à tous,

(sorry it's in French because it's a french event)

Je serai présent à deux "meetup" en France https://www.meetup.com/fr-FR/meetup-telecom-libre/ pour présenter Wazo. Il y aura d'autres thématiques aussi autour de la téléphonie/telecom libre. N'hésitez pas à venir pour échanger et découvrir Wazo. Essayez de vous inscrire pour qu'on puisse gérer aussi l'organisation.

Le premier rendez-vous est à Lyon le 19 juin: https://www.meetup.com/fr-FR/meetup-telecom-libre/events/240459028/
Le second à Paris, le 20 juin: https://www.meetup.com/fr-FR/meetup-telecom-libre/events/240609121/

A bientôt
Sylvain

Wazo platform: Wazo 17.08 released

Added by Sébastien Duthil about 2 years ago

Sprint Review 17.08

New features in this sprint

REST API: The call logs API has been enhanced with new information, such as the date of answering, the direction of the call and call tags. Call tags allow filtering call logs on other criteria than a user or a number, i.e. "give me the calls of all agents"... Any tag may be attached to any user, and calls placed or received by this user will be tagged accordingly.

Important bug fixes

High Availability: Wazo 17.07 introduced a regression in the replication of database between master and slave. This issue is fixed in 17.08. See the issue #6716 for more details.

Ongoing features

Admin UI: We are working to improve the new web interface.

Plugin management: There is still a lot to be done to the plugin management service. e.g. dependency, upgrade, wazo version constraint, HA, ...

8 bugs were fixed, 8 features were added and 9 technical issues were resolved since Wazo 17.07. The complete list of features and fixes is available at http://projects.wazo.community/versions/260

Upgrade

As usual, upgrading your Wazo must be done by following this procedure: http://documentation.wazo.community/en/stable/upgrade/upgrade.html

Install

Instructions to install Wazo: http://documentation.wazo.community/en/stable/installation/installsystem.html
You can download the ISO here: The client can be downloaded from the following links:

Documentation

You can consult the documentation in the following formats:

Tests reports

Wazo tests report (french version) can be consulted here:
http://mirror.wazo.community/iso/archives/wazo-17.08/tests-report-wazo-manual-17.08.html (manual tests)
http://mirror.wazo.community/iso/archives/wazo-17.08/tests-report-wazo-auto-17.08.html (automatic tests)

See you for the next sprint review.

Wazo platform: Wazo 17.07 released (3 comments)

Added by François Blackburn about 2 years ago

Sprint Review 17.07

Hello Wazo community! Here comes the release of Wazo 17.07!

New features in this sprint

Admin UI: The new web interface based on our REST API is now available for preview. See our blog post for more details.

Admin UI: IVR can now be managed from the admin UI

Admin UI: CDR can now be listed and searched from the admin UI instead of downloading a CSV from the old web interface.

Admin UI: Conference rooms using Asterisk confbridge can be managed using the admin UI

Admin UI: Parkings using Asterisk parking lots can be managed using the admin UI

Admin UI: Plugins can be managed from the admin UI

REST API: We have added a new REST API to manage wazo plugins using wazo-plugind. This new API is used by the administration UI to install and enable features.

REST API: CDR can now be queried by user to get its own call logs.

Ongoing features

Call logs: We are attaching more data to the call logs and generating new views to have a summary for a given query instead of a list of call logs.

Admin UI: We are working to improve the new web interface.

Plugin management: There is still a lot to be done to the plugin management service. e.g. dependency, upgrade, wazo version constraint, HA, ..


10 bugs were fixed, 4 features were added and 7 technical issues were resolved since Wazo 17.06. The complete list of features and fixes is available at http://projects.wazo.community/versions/259

Upgrade

As usual, upgrading your Wazo must be done by following this procedure: http://documentation.wazo.community/en/stable/upgrade/upgrade.html

Install

Instructions to install Wazo: http://documentation.wazo.community/en/stable/installation/installsystem.html
You can download the ISO here: The client can be downloaded from the following links:

Documentation

You can consult the documentation in the following formats:

Tests reports

Wazo tests report (french version) can be consulted here:
http://mirror.wazo.community/iso/archives/wazo-17.07/tests-report-wazo-manual-17.07.html (manual tests)
http://mirror.wazo.community/iso/archives/wazo-17.07/tests-report-wazo-auto-17.07.html (automatic tests)

See you for the next sprint review.

Wazo platform: Wazo 17.06 released

Added by Pascal Cadotte-Michaud about 2 years ago

Sprint Review 17.06

Hello Wazo community! Here comes the release of Wazo 17.06!

New features in this sprint

REST API: We have added a new REST API to get call logs in JSON format, instead of the current CSV format. The CSV format was mainly chosen for compatibility and JSON is easier to create new web interfaces.

Technical features

Asterisk: Asterisk was updated from 14.3.0 to 14.4.0

Important bug fixes

CTI Client: Transfers made via the client could cause Asterisk to take all CPU of the machine, blocking the transfer and losing the call, in some circumstances. Ticket reference: #6624

Ongoing features

Call logs: We are attaching more data to the call logs, so that we can filter call logs more easily. This mainly includes filtering call logs by user, so that call logs analysis becomes less tedious. See https://api.wazo.community in section xivo-call-logs for more details.

New web interface: This web interface will only use the REST API we've been developing in the past few years, with no brittle complicated internal logic like the current web interface has: all the logic is handled by the REST APIs. This web interface will not replace the current web interface before it has all the same features, so it will take time to become the default interface. However, both web interfaces will coexist during the maturation of the new one. We'll keep you posted when the new web interface becomes usable.

Plugin management: We are currently working a plugin management service as well as a standard plugin definition that will be easy to write. The goal is to allow users to add features easily to Wazo and to be able to distribute their extensions to other users. This new system will be used to install features on the new administration interface.


The instructions for installing Wazo or upgrading Wazo are available in the documentation.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Sources:

3 bugs were fixed, 1 feature was added and 3 technical issues were resolved since Wazo 17.05. The complete list of features and fixes is available at http://projects.wazo.community/versions/258

Upgrade

As usual, upgrading your Wazo must be done by following this procedure: http://documentation.wazo.community/en/stable/upgrade/upgrade.html

Install

Instructions to install Wazo: http://documentation.wazo.community/en/stable/installation/installsystem.html
You can download the ISO here: The client can be downloaded from the following links:

Documentation

You can consult the documentation in the following formats:

Tests reports

Wazo tests report (french version) can be consulted here:
http://mirror.wazo.community/iso/archives/wazo-17.06/tests-report-wazo-manual-17.06.html (manual tests)
http://mirror.wazo.community/iso/archives/wazo-17.06/tests-report-wazo-auto-17.06.html (automatic tests)

See you for the next sprint review.

Wazo platform: Wazo 17.05 released

Added by Pascal Cadotte-Michaud over 2 years ago

Sprint Review 17.05

Hello Wazo community! Here comes the release of Wazo 17.05!

New features in this sprint

Call recording: We added some configuration options to control the naming of the call recordings. This allows administrators to dispatch recording files more easily between entities. You can read all about it in the documentation.

REST API: We added the possibility to pause/unpause an agent from the REST API of xivo-agentd. An agent in pause does not receive any more calls distributed from the call queues. Until now, agents could only enter the pause through the CTI client. Also, it is now possible to specify the reason for the pause. This allows supervisors to have a better understanding of the agents availability. You can see this new feature in action in Unicom.

REST API: The ``calls`` API in xivo-ctid-ng has been improved to reflect the direction of each call: a graphical interface such as Unicom may now display if the call is received or sent.

Important bug fixes

Database: One of Wazo services (xivo-dird) was not closing the connections to the database. It blocked other services from accessing the database in some circumstances. Ticket reference: #6607

CTI Client: Transfers made via the client had a performance issue that would take up all CPU of the machine after a few transfers, causing other issues as a result. Ticket reference: #6628

Contributions

Web interface: We thank Paolo Ornati for submitting a patch fixing a bug in the list of phonebooks in the web interface.

Translations: We thank Rafał Perczyński and Ania Perczyńska for making polish sound files available in the web interface and translating the CTI client interface in polish with Transifex. The CTI client translations will be shipped in a future version.

Yealink firware: We thank Damien Barbier for submitting a new firmware for Yealink phones. The provisioning plugin for firmware v81 is now available in the testing plugins repository.

Ongoing features

Call logs: We are attaching more data to the call logs, so that we can filter call logs more easily. This mainly includes filtering call logs by user, so that call logs analysis becomes less tedious.

New web interface: This web interface will only use the REST API we've been developing in the past few years, with no brittle complicated internal logic like the current web interface has: all the logic is handled by the REST APIs. This web interface will not replace the current web interface before it has all the same features, so it will take time to become the default interface. However, both web interfaces will coexist during the maturation of the new one. We'll keep you posted when the new web interface becomes usable.

Plugin management: We are currently working a plugin management service as well as a standard plugin definition that will be easy to write. The goal is to allow users to add features easily to Wazo and to be able to distribute their extensions to other users. This new system will be used to install features on the new administration interface.

7 bugs were fixed, 6 features were added and 4 technical issues were resolved since Wazo 17.04. The complete list of features and fixes is available at http://projects.wazo.community/versions/257

Upgrade

As usual, upgrading your Wazo must be done by following this procedure: http://documentation.wazo.community/en/stable/upgrade/upgrade.html

Install

Instructions to install Wazo: http://documentation.wazo.community/en/stable/installation/installsystem.html
You can download the ISO here: The client can be downloaded from the following links:

Documentation

You can consult the documentation in the following formats:

Tests reports

Wazo tests report (french version) can be consulted here:
http://mirror.wazo.community/iso/archives/wazo-17.05/tests-report-wazo-manual-17.05.html (manual tests)
http://mirror.wazo.community/iso/archives/wazo-17.05/tests-report-wazo-auto-17.05.html (automatic tests)

See you for the next sprint review.

Wazo platform: XiVO versions older than 13.01 are now deprecated

Added by Sébastien Duthil over 2 years ago

Hi everyone!

We'd like to make a short announcement regarding XiVO versions older than 13.01, i.e. dating back to 2012. According to our new deprecation policy, those versions are now considered as deprecated. This means that upgrades from those versions to the latest Wazo version will not be supported any longer.

This change will apply starting with Wazo 17.06. We will keep announcing new deprecations every year.

For more details, please read the deprecation policy or come ask your questions on our forums

The Wazo dev team

Wazo platform: Wazo 17.04 released

Added by Sébastien Duthil over 2 years ago

Sprint Review 17.04

New features in this sprint

CSV import of a phonebook: The CSV import had been removed from the web interface when we allowed many phonebooks to be available on the same Wazo. Many administrators have reported that they used that feature for their end users. You told us and we heard you. The CSV import is back.

Technical features

Asterisk: Asterisk has been updated from 14.2.1 to 14.3.0

Ongoing features

Switchboard API: We are changing the internals of the Switchboard feature so that we can control more precisely how calls are answered, transferred, etc. We are also adding a REST API over the switchboard feature, to allow different interfaces for the switchboard, be it web or desktop client.

API policies permissions: The current model of permissions for authentication tokens is a bit too rigid to give users only the permissions they need. We are making the system more flexible in order to have more fine-grained control over what user is allowed to do, such as entering/leaving only certain groups, answering calls from certain switchboards, etc.

New web interface: This web interface will only use the REST API we've been developing in the past few years, with no brittle complicated internal logic like the current web interface has: all the logic is handled by the REST APIs. This web interface will not replace the current web interface before it has all the same features, so it will take time to become the default interface. However, both web interfaces will coexist during the maturation of the new one. We'll keep you posted when the new web interface becomes usable.

Plugin management: We are currently working a plugin management service as well as a standard plugin definition that will be easy to write. The goal is to allow users to add features easily to Wazo and to be able to distribute their extensions to other users. This new system will be used to install features on the new administration interface.

3 bugs were fixed, 0 features were added and 2 technical issues were resolved since Wazo 17.03. The complete list of features and fixes is available at http://projects.wazo.community/versions/256

Upgrade

As usual, upgrading your Wazo must be done by following this procedure: http://documentation.wazo.community/en/stable/upgrade/upgrade.html

Install

Instructions to install Wazo: http://documentation.wazo.community/en/stable/installation/installsystem.html
You can download the ISO here: The client can be downloaded from the following links:

Documentation

You can consult the documentation in the following formats:

Tests reports

Wazo tests report (french version) can be consulted here:
http://mirror.wazo.community/iso/archives/wazo-17.04/tests-report-wazo-manual-17.04.html (manual tests)
http://mirror.wazo.community/iso/archives/wazo-17.04/tests-report-wazo-auto-17.04.html (automatic tests)

See you for the next sprint review.

Wazo platform: Wazo 17.03 released (2 comments)

Added by Sébastien Duthil over 2 years ago

Sprint Review 17.03

New features in this sprint

Music on hold API: There are new REST API for managing music on hold classes and audio files related to music on hold. Music on hold control what callers hear when they arrive in a queue or user group, while agents or users are ringing. One music on hold class may contain multiple sound files that will be played one after the other.

Technical features

Consul: Consul has been updated from 0.7.2 to 0.7.3. Consul is used for service discovery across multiple Wazo installation.

libpri: LibPRI has been updated from 1.5.0 to 1.6.0. LibPRI is used for some hardware telephony cards (E1, T1, J1).

Ongoing features

Switchboard API: We are changing the internals of the Switchboard feature so that we can control more precisely how calls are answered, transferred, etc. We are also adding a REST API over the switchboard feature, to allow different interfaces for the switchboard, be it web or desktop client.

API policies permissions: The current model of permissions for authentication tokens is a bit too rigid to give users only the permissions they need. We are making the system more flexible in order to have more fine-grained control over what user is allowed to do, such as entering/leaving only certain groups, answering calls from certain switchboards, etc.

New web interface: The first lines of code of a new web interface have been written. This web interface will only use the REST API we've been developing in the past few years, with no brittle complicated internal logic like the current web interface has: all the logic is handled by the REST APIs. This web interface will not replace the current web interface before it has all the same features, so it will take time to become the default interface. However, both web interfaces will coexist during the maturation of the new one. We'll keep you posted when the new web interface becomes usable.

6 bugs were fixed, 3 features were added and 1 technical issue was resolved since Wazo 17.02. The complete list of features and fixes is available at http://projects.wazo.community/versions/255

Upgrade

As usual, upgrading your Wazo must be done by following this procedure: http://documentation.wazo.community/en/stable/upgrade/upgrade.html

Install

Instructions to install Wazo: http://documentation.wazo.community/en/stable/installation/installsystem.html
You can download the ISO here: The client can be downloaded from the following links:

Documentation

You can consult the documentation in the following formats:

Tests reports

Wazo tests report (french version) can be consulted here:
http://mirror.wazo.community/iso/archives/wazo-17.03/tests-report-wazo-manual-17.03.html (manual tests)
http://mirror.wazo.community/iso/archives/wazo-17.03/tests-report-wazo-auto-17.03.html (automatic tests)

See you for the next sprint review.

Wazo platform: Wazo 17.02 released (2 comments)

Added by Sébastien Duthil over 2 years ago

Sprint Review 17.02

New features in this sprint

API schedules: Schedules may now be managed via REST API. Schedules allow calls to be redirected to other destinations depending on the time and day that they arrive. For example during holidays, calls could be redirected to a voicemail instead of ringing a phone nobody would answer.

WebRTC lines: The web interface now allows associating "WebRTC lines" to users. WebRTC is a recent feature of browsers that makes it possible to have a web softphone: you don't need a specific application to handle your calls, instead you can answer, talk and hangup directly on a web page. You can try out WebRTC with Wazo on https://phone.wazo.community. The "WebRTC line" actually creates a SIP line with a bunch of predefined parameters that are required to be able to use this SIP line in a WebRTC application, so it will appear as a SIP line afterwards.

Ongoing features

Switchboard API: We are changing the internals of the Switchboard feature so that we can control more precisely how calls are answered, transferred, etc. We are also adding a REST API over the switchboard feature, to allow different interfaces for the switchboard, be it web or desktop client.

API policies permissions: The current model of permissions for authentication tokens is a bit too rigid to give users only the permissions they need. We are making the system more flexible in order to have more fine-grained control over what user is allowed to do, such as entering/leaving only certain groups, answering calls from certain switchboards, etc.

New web interface: The first lines of code of a new web interface have been written. This web interface will only use the REST API we've been developing in the past few years, with no brittle complicated internal logic like the current web interface has: all the logic is handled by the REST APIs. This web interface will not replace the current web interface before it has all the same features, so it will take time to become the default. However, both web interfaces will coexist during the maturation of the new one.

3 bugs were fixed, 8 features were added and 2 technical issues were resolved since Wazo 17.01. The complete list of features and fixes is available at http://projects.wazo.community/versions/254

Upgrade

As usual, upgrading your Wazo must be done by following this procedure: http://documentation.wazo.community/en/stable/upgrade/upgrade.html

Install

Instructions to install Wazo: http://documentation.wazo.community/en/stable/installation/installsystem.html
You can download the ISO here: The client can be downloaded from the following links:

Documentation

You can consult the documentation in the following formats:

Tests reports

Wazo tests report (french version) can be consulted here:
http://mirror.wazo.community/iso/archives/wazo-17.02/tests-report-wazo-manual-17.02.html (manual tests)
http://mirror.wazo.community/iso/archives/wazo-17.02/tests-report-wazo-auto-17.02.html (automatic tests)

See you for the next sprint review.

(21-30/34)

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