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Bug #7213

installation Greffons CISCO SPA 8000

Added by Jonathan FOUREL 5 months ago. Updated 3 months ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Packaging
Target version:
-
Security issue:
No
In versions:
18.03
Read documentation?:
Yes

Description

Bonjour,

j'ai un problème lors de l'installation du greffon SPA8000 qui ne se fait pas sur une version 18.03 (voir pièce jointe)
La dernière fois que j'ai eu ce soucis sur un greffons c'était au niveau du packet unrar qui n'était pas correctement installé mais la il a l'air correct.

Sauriez vous d'où cela peut venir ?

Merci d'avance.
Jonathan

Capture.JPG View (85 KB) Jonathan FOUREL, 2018-07-13 11:48

History

#1 Updated by Jonathan FOUREL 5 months ago

Voici les Logs que j'obtiens dans le provd

2018-07-16 17:24:06,724 [20378] (INFO) (provd.plugins): Installing plugin-package spa8000-fw
2018-07-16 17:24:06,725 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:05 +0000] "POST /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/install HTTP/1.1" 201 - "-" "-"
2018-07-16 17:24:06,957 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:06 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/install/2 HTTP/1.1" 200 89 "-" "-"
2018-07-16 17:24:07,951 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:07 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/install/2 HTTP/1.1" 200 89 "-" "-"
2018-07-16 17:24:08,166 [20378] (INFO) (provd.plugins): Error while installating plugin-package spa8000-fw: no guid found on download page
2018-07-16 17:24:08,952 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:08 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/install/2 HTTP/1.1" 200 74 "-" "-"
2018-07-16 17:24:08,955 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:08 +0000] "DELETE /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/install/2 HTTP/1.1" 204 - "-" "-"
2018-07-16 17:24:09,094 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:08 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/info HTTP/1.1" 200 151 "-" "-"
2018-07-16 17:24:09,097 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:08 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/installed HTTP/1.1" 200 11 "-" "-"
2018-07-16 17:24:09,100 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:08 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/installable HTTP/1.1" 200 103 "-" "-"
2018-07-16 17:24:09,103 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:08 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/configure HTTP/1.1" 404 153 "-" "-"
2018-07-16 17:24:10,434 [20378] (INFO) (provd.plugins): Updating plugin definition file
2018-07-16 17:24:10,435 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:09 +0000] "POST /provd/pg_mgr/install/update HTTP/1.1" 201 - "-" "-"
2018-07-16 17:24:10,773 [20378] (INFO) (provd.plugins): Plugin definition file updated
2018-07-16 17:24:13,231 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:12 +0000] "GET /provd/pg_mgr/install/update/1 HTTP/1.1" 200 33 "-" "-"
2018-07-16 17:24:13,234 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:12 +0000] "DELETE /provd/pg_mgr/install/update/1 HTTP/1.1" 204 - "-" "-"
2018-07-16 17:24:13,447 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:12 +0000] "GET /provd/pg_mgr/install/installed HTTP/1.1" 200 2287 "-" "-"
2018-07-16 17:24:13,456 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:12 +0000] "GET /provd/pg_mgr/install/installable HTTP/1.1" 200 28865 "-" "-"
2018-07-16 17:24:19,849 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:19 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/info HTTP/1.1" 200 151 "-" "-"
2018-07-16 17:24:19,853 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:19 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/installed HTTP/1.1" 200 11 "-" "-"
2018-07-16 17:24:19,856 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:19 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/installable HTTP/1.1" 200 103 "-" "-"
2018-07-16 17:24:19,859 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:19 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/configure HTTP/1.1" 404 153 "-" "-"
2018-07-16 17:24:22,118 [20378] (INFO) (provd.plugins): Installing plugin-package spa8000-fw
2018-07-16 17:24:22,119 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:21 +0000] "POST /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/install HTTP/1.1" 201 - "-" "-"
2018-07-16 17:24:22,307 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:21 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/install/3 HTTP/1.1" 200 89 "-" "-"
2018-07-16 17:24:23,308 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:22 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/install/3 HTTP/1.1" 200 89 "-" "-"
2018-07-16 17:24:23,465 [20378] (INFO) (provd.plugins): Error while installating plugin-package spa8000-fw: no guid found on download page
2018-07-16 17:24:24,314 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:23 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/install/3 HTTP/1.1" 200 74 "-" "-"
2018-07-16 17:24:24,317 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:23 +0000] "DELETE /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/install/3 HTTP/1.1" 204 - "-" "-"
2018-07-16 17:24:24,451 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:23 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/info HTTP/1.1" 200 151 "-" "-"
2018-07-16 17:24:24,454 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:23 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/installed HTTP/1.1" 200 11 "-" "-"
2018-07-16 17:24:24,457 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:23 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/installable HTTP/1.1" 200 103 "-" "-"
2018-07-16 17:24:24,460 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:23 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/configure HTTP/1.1" 404 153 "-" "-"
2018-07-16 17:24:52,910 [20378] (INFO) (provd.plugins): Installing plugin-package spa8000-fw
2018-07-16 17:24:52,911 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:52 +0000] "POST /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/install HTTP/1.1" 201 - "-" "-"
2018-07-16 17:24:53,096 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:52 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/install/4 HTTP/1.1" 200 89 "-" "-"
2018-07-16 17:24:54,096 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:53 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/install/4 HTTP/1.1" 200 89 "-" "-"
2018-07-16 17:24:55,057 [20378] (INFO) (provd.plugins): Error while installating plugin-package spa8000-fw: no guid found on download page
2018-07-16 17:24:55,092 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:54 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/install/4 HTTP/1.1" 200 74 "-" "-"
2018-07-16 17:24:55,095 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:54 +0000] "DELETE /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/install/4 HTTP/1.1" 204 - "-" "-"
2018-07-16 17:24:55,228 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:54 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/info HTTP/1.1" 200 151 "-" "-"
2018-07-16 17:24:55,231 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:54 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/installed HTTP/1.1" 200 11 "-" "-"
2018-07-16 17:24:55,234 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:54 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/install/installable HTTP/1.1" 200 103 "-" "-"
2018-07-16 17:24:55,237 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:24:54 +0000] "GET /provd/pg_mgr/plugins/xivo-cisco-spa8000-6.1.11/configure HTTP/1.1" 404 153 "-" "-"
2018-07-16 17:26:06,685 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:26:05 +0000] "GET /provd/pg_mgr/install/installed HTTP/1.1" 200 2287 "-" "-"
2018-07-16 17:26:06,695 [20378] (INFO) (twisted): 127.0.0.1 - - [16/Jul/2018:15:26:05 +0000] "GET /provd/pg_mgr/install/installable HTTP/1.1" 200 28865 "-" "-"

#2 Updated by Sébastien Duthil 5 months ago

Salut,

merci pour avoir remonté le problème!

Cisco semble avoir changé l'interface de téléchargement, alors il va falloir changer le code du downloader.

Pour contourner le problème, tu peux:

1. télécharger manuellement le fichier sur https://software.cisco.com/download/home
2. le copier dans /var/lib/xivo-provd/plugins/xivo-cisco-spa8000-6.1.11/var/cache/

#3 Updated by Jonathan FOUREL 4 months ago

Bonjour Sébastien,

merci de m'avoir répondu.
Faut-il mettre le fichier .rar directement dans le cache ?

#4 Updated by Sébastien Duthil 3 months ago

Pas sûr, car je n'ai pas essayé, mais je crois que oui, le fichier .rar suffit.

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