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Bug #6096

Some calls create ghost channels in asterisk

Added by Anonymous about 3 years ago. Updated about 1 month ago.

Status:
Rejected
Priority:
Normal
Assignee:
-
Category:
Asterisk
Target version:
-
Security issue:
No
In versions:
15.13+
Read documentation?:
Yes

Description

After a few hours of operation, asterisk has a few ghost channels.

It seems to appear mainly with calls :
  • to a queue
  • with agent (switchboard)
  • (and linked to a SIP trunk ?)

These ghost channels are no longer linked to a Bridge ID and seem to be only present in the channels list of asterisk.
These ghost channels can't be hangup via the channel request hangup command.

This type of ghost channel does not belong to a bridge.
You can list it with the core show channels concise command by checking the 13th column :

asterisk -rx 'core show channels concise'| awk -F! '! $13 {print $1}'
Surrogate/SIP/04XXXXXXXX-000004c7
Surrogate/SIP/04XXXXXXXX-0000079f
Local/id-29@agentcallback-00000035;1
Local/id-22@agentcallback-00000370;1
SIP/04XXXXXXXX-0000070a
Local/id-29@agentcallback-0000029a;1
SIP/04XXXXXXXX-000006ff
Surrogate/SIP/04XXXXXXXX-000008b3
Local/id-25@agentcallback-0000020c;1
Local/id-5@agentcallback-0000036d;1
Local/id-25@agentcallback-0000009d;1
Local/id-29@agentcallback-0000009c;1
Surrogate/SIP/04XXXXXXXX-000008ce

History

#1 Updated by Pascal Cadotte-Michaud almost 3 years ago

I have been able to reproduce this bug systematically with the following steps

  1. call the switchboard queue
  2. answer the call with the switchboard's phone, not the switchboard xlet
  3. place the call on hold using the switchboard xlet
  4. resume the call using the switchboard xlet
  5. hangup the call using the switchboard xlet

#2 Updated by Anonymous almost 3 years ago

  • Target version set to Backlog

#3 Updated by Etienne Lessard almost 3 years ago

#4 Updated by Anonymous almost 3 years ago

  • Description updated (diff)

#5 Updated by Etienne Lessard over 2 years ago

  • Target version deleted (Backlog)

#6 Updated by Anonymous over 2 years ago

  • Target version set to Backlog

#7 Updated by Pascal Cadotte-Michaud about 2 years ago

  • Target version deleted (Backlog)

#8 Updated by Sylvain Boily about 1 year ago

  • Status changed from New to Feedback Community

This issue is probably resolved.

#9 Updated by Sylvain Boily about 1 month ago

  • Status changed from Feedback Community to Rejected

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