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Etat de présence des utilisateurs internes ne fonctionne pas dans Xivo client 16.13 sous Wazo 17.12

Added by f romd almost 2 years ago

Bonjour,
J'ai migré mon Xivo 16.01 vers le Wazo 17.12, il fonctionne parfaitement. (voir Image)
J'utilise Xivo client 16.13 et je ne vois pas l'état de présence de mes contacts internes mème en les ajoutant dans mes favoris: pas de couleur vert/rouge/gris .. l'état est toujours noir malgré il y a des utilisateurs connectés et en communication.
Est ce qu'il manque quelque chose après la migration vers wazo ?
Merci.
Cordialement,


Replies (7)

RE: Etat de présence des utilisateurs internes ne fonctionne pas dans Xivo client 16.13 sous Wazo 17.12 - Added by f romd almost 2 years ago

En regardant dans le forum https://projects.wazo.community/boards/8/topics/11436, voici les retour des commandes:

##########################################################
(root@ipbx(~)# df -h
Sys. de fichiers Taille Utilisé Dispo Uti% Monté sur
/dev/sda1 145G 6,1G 132G 5% /
udev 10M 0 10M 0% /dev
tmpfs 200M 21M 179M 11% /run
tmpfs 499M 48K 499M 1% /dev/shm
tmpfs 5,0M 0 5,0M 0% /run/lock
tmpfs 499M 0 499M 0% /sys/fs/cgroup

##########################################################
(root@ipbx(~)# wazo-service status all
Checking database...
OK
Checking services...
running rabbitmq-server
running consul
running postgresql
running nginx
running mongooseim
running dahdi
running wazo-admin-ui
running wazo-plugind
running wazo-webhookd
running xivo-sysconfd
running xivo-confgend
running xivo-confd
running xivo-auth
running wazo-call-logd
running xivo-dxtora
running xivo-provd
running xivo-agid
running asterisk
running xivo-amid
running xivo-agentd
running xivo-ctid
running xivo-dird
running xivo-dird-phoned
running xivo-ctid-ng
running xivo-websocketd

##########################################################
(root@ipbx(~)# journalctl u consul
-
Logs begin at mer. 2017-09-27 16:44:42 CEST, end at mer. 2017-09-27 17:08:43 CEST. --
sept. 27 16:44:43 ipbx-numlog consul2399: 2017/09/27 16:44:43 [ERR] agent: failed to sync changes: ACL not found
sept. 27 16:44:46 ipbx-numlog consul2399: 2017/09/27 16:44:46 [ERR] agent: failed to sync changes: ACL not found
sept. 27 16:44:49 ipbx-numlog consul2399: 2017/09/27 16:44:49 [ERR] agent: failed to sync changes: ACL not found
sept. 27 16:44:49 ipbx-numlog consul2399: 2017/09/27 16:44:49 [ERR] agent: failed to sync changes: ACL not found
sept. 27 16:44:50 ipbx-numlog consul2399: 2017/09/27 16:44:50 [ERR] agent: failed to sync changes: ACL not found
sept. 27 16:45:01 ipbx-numlog consul2399: 2017/09/27 16:45:01 [ERR] agent: failed to sync changes: ACL not found

##########################################################
(root@ipbx(~)# apt-get update
Ign http://ftp.fr.debian.org jessie InRelease
Réception de : 1 http://ftp.fr.debian.org jessie-updates InRelease [145 kB]
Atteint http://ftp.fr.debian.org jessie Release.gpg
Atteint http://ftp.fr.debian.org jessie Release
Réception de : 2 http://security.debian.org jessie/updates InRelease [63,1 kB]
Réception de : 3 http://mirror.wazo.community phoenix InRelease [3 705 B]
Atteint http://ftp.fr.debian.org jessie-updates/main Sources
Atteint http://ftp.fr.debian.org jessie-updates/non-free Sources
Réception de : 4 http://ftp.fr.debian.org jessie-updates/main i386 Packages/DiffIndex [8 884 B]
Réception de : 5 http://ftp.fr.debian.org jessie-updates/non-free i386 Packages/DiffIndex [736 B]
Réception de : 6 http://ftp.fr.debian.org jessie-updates/main Translation-en/DiffIndex [3 688 B]
Réception de : 7 http://ftp.fr.debian.org jessie-updates/non-free Translation-en/DiffIndex [736 B]
Atteint http://ftp.fr.debian.org jessie/main Sources
Atteint http://ftp.fr.debian.org jessie/non-free Sources
Atteint http://ftp.fr.debian.org jessie/main i386 Packages
Atteint http://ftp.fr.debian.org jessie/non-free i386 Packages
Atteint http://ftp.fr.debian.org jessie/main Translation-fr
Atteint http://ftp.fr.debian.org jessie/main Translation-en
Atteint http://ftp.fr.debian.org jessie/non-free Translation-en
Réception de : 8 http://security.debian.org jessie/updates/main Sources [206 kB]
Réception de : 9 http://mirror.wazo.community phoenix/main i386 Packages [40,6 kB]
Atteint http://security.debian.org jessie/updates/non-free Sources
Réception de : 10 http://security.debian.org jessie/updates/main i386 Packages [433 kB]
Atteint http://security.debian.org jessie/updates/non-free i386 Packages
Réception de : 11 http://security.debian.org jessie/updates/main Translation-en [231 kB]
Atteint http://security.debian.org jessie/updates/non-free Translation-en
Ign http://mirror.wazo.community phoenix/main Translation-fr_FR
Ign http://mirror.wazo.community phoenix/main Translation-fr
Ign http://mirror.wazo.community phoenix/main Translation-en
1 137 ko réceptionnés en 20s (55,7 ko/s)
Lecture des listes de paquets... Fait

##########################################################
(root@ipbx(~)# apt-get install consul-cli
Lecture des listes de paquets... Fait
Construction de l'arbre des dépendances
Lecture des informations d'état... Fait
Les NOUVEAUX paquets suivants seront installés :
consul-cli
0 mis à jour, 1 nouvellement installés, 0 à enlever et 54 non mis à jour.
Il est nécessaire de prendre 1 621 ko dans les archives.
Après cette opération, 6 325 ko d'espace disque supplémentaires seront utilisés.
Réception de : 1 http://mirror.wazo.community/debian/ phoenix/main consul-cli i386 0.3.1-3 [1 621 kB]
1 621 ko réceptionnés en 1s (1 432 ko/s)
Sélection du paquet consul-cli précédemment désélectionné.
(Lecture de la base de données... 64444 fichiers et répertoires déjà installés.)
Préparation du dépaquetage de .../consul-cli_0.3.1-3_i386.deb ...
Dépaquetage de consul-cli (0.3.1-3) ...
Paramétrage de consul-cli (0.3.1-3) ...

##########################################################
(root@ipbx(~)# consul-cli agent services --ssl --ssl-verify=false {
"0b3229b6-701e-4488-8a6b-6879de5e142d": {
"ID": "0b3229b6-701e-4488-8a6b-6879de5e142d",
"Service": "xivo-confd",
"Tags": [
"xivo-confd",
"e4412032-74a0-45fa-9af0-42acb68cb37b"
],
"Port": 9487,
"Address": "192.168.13.171",
"EnableTagOverride": false
},
"0d158b9d-b5a1-4cfe-bfc7-d21ba11d1bcc": {
"ID": "0d158b9d-b5a1-4cfe-bfc7-d21ba11d1bcc",
"Service": "xivo-ctid",
"Tags": [
"xivo-ctid",
"2e1680fe-e79c-4ad7-a535-144fc867b20a"
],
"Port": 9495,
"Address": "localhost",
"EnableTagOverride": false
},
"288cbc7c-a1ae-4397-b94a-2ca67c81271b": {
"ID": "288cbc7c-a1ae-4397-b94a-2ca67c81271b",
"Service": "xivo-ctid",
"Tags": [
"xivo-ctid",
"2e1680fe-e79c-4ad7-a535-144fc867b20a"
],
"Port": 9495,
"Address": "localhost",
"EnableTagOverride": false
},
"31e679e5-9389-46ac-8a18-a7feaa2b6277": {
"ID": "31e679e5-9389-46ac-8a18-a7feaa2b6277",
"Service": "xivo-ctid",
"Tags": [
"xivo-ctid",
"2e1680fe-e79c-4ad7-a535-144fc867b20a"
],
"Port": 9495,
"Address": "localhost",
"EnableTagOverride": false
},
"385db058-f747-4cdd-bac4-8f2c5896c619": {
"ID": "385db058-f747-4cdd-bac4-8f2c5896c619",
"Service": "xivo-confd",
"Tags": [
"xivo-confd",
"2e1680fe-e79c-4ad7-a535-144fc867b20a"
],
"Port": 9487,
"Address": "192.168.13.249",
"EnableTagOverride": false
},
"3b4ebf4b-f19e-4d6c-929b-22c1581a2290": {
"ID": "3b4ebf4b-f19e-4d6c-929b-22c1581a2290",
"Service": "xivo-ctid",
"Tags": [
"xivo-ctid",
"2e1680fe-e79c-4ad7-a535-144fc867b20a"
],
"Port": 9495,
"Address": "localhost",
"EnableTagOverride": false
},
"3d9ad6dd-4851-4a22-aab5-7bae4ae49e07": {
"ID": "3d9ad6dd-4851-4a22-aab5-7bae4ae49e07",
"Service": "xivo-confd",
"Tags": [
"xivo-confd",
"e4412032-74a0-45fa-9af0-42acb68cb37b"
],
"Port": 9487,
"Address": "192.168.13.171",
"EnableTagOverride": false
},
"40307726-91d8-4241-9783-abe9bc2067d6": {
"ID": "40307726-91d8-4241-9783-abe9bc2067d6",
"Service": "xivo-ctid-ng",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"xivo-ctid-ng"
],
"Port": 9500,
"Address": "192.168.13.171",
"EnableTagOverride": false
},
"42a8da28-7d1b-4342-a38f-64c6e604fb4a": {
"ID": "42a8da28-7d1b-4342-a38f-64c6e604fb4a",
"Service": "xivo-confd",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"xivo-confd"
],
"Port": 9486,
"Address": "192.168.13.171",
"EnableTagOverride": false
},
"51023544-1005-48ce-9cc6-28c7ca0f5e0d": {
"ID": "51023544-1005-48ce-9cc6-28c7ca0f5e0d",
"Service": "xivo-confd",
"Tags": [
"xivo-confd",
"2e1680fe-e79c-4ad7-a535-144fc867b20a"
],
"Port": 9487,
"Address": "192.168.13.171",
"EnableTagOverride": false
},
"518771e8-04ae-4455-95ba-0bf98554e8b3": {
"ID": "518771e8-04ae-4455-95ba-0bf98554e8b3",
"Service": "xivo-confd",
"Tags": [
"xivo-confd",
"2e1680fe-e79c-4ad7-a535-144fc867b20a"
],
"Port": 9487,
"Address": "192.168.13.249",
"EnableTagOverride": false
},
"555dc7d4-742e-4fbd-9388-55025a453459": {
"ID": "555dc7d4-742e-4fbd-9388-55025a453459",
"Service": "xivo-confd",
"Tags": [
"xivo-confd",
"2e1680fe-e79c-4ad7-a535-144fc867b20a"
],
"Port": 9487,
"Address": "192.168.13.249",
"EnableTagOverride": false
},
"5c85d070-e17b-4cbc-b0a3-1119e1e0319a": {
"ID": "5c85d070-e17b-4cbc-b0a3-1119e1e0319a",
"Service": "xivo-confd",
"Tags": [
"xivo-confd",
"2e1680fe-e79c-4ad7-a535-144fc867b20a"
],
"Port": 9487,
"Address": "192.168.13.171",
"EnableTagOverride": false
},
"62fbd4d9-62ac-47aa-8648-40e8157dae7f": {
"ID": "62fbd4d9-62ac-47aa-8648-40e8157dae7f",
"Service": "xivo-ctid-ng",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"xivo-ctid-ng"
],
"Port": 9500,
"Address": "192.168.13.249",
"EnableTagOverride": false
},
"68fbe46c-70b0-424c-aa02-e8a72a209f19": {
"ID": "68fbe46c-70b0-424c-aa02-e8a72a209f19",
"Service": "xivo-confd",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"xivo-confd"
],
"Port": 9486,
"Address": "192.168.13.249",
"EnableTagOverride": false
},
"770f1c33-e978-4b50-a52f-519401cf7d2d": {
"ID": "770f1c33-e978-4b50-a52f-519401cf7d2d",
"Service": "wazo-webhookd",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"wazo-webhookd"
],
"Port": 9300,
"Address": "192.168.13.171",
"EnableTagOverride": false
},
"809c5d4c-325d-485b-aad5-a2a223d4234f": {
"ID": "809c5d4c-325d-485b-aad5-a2a223d4234f",
"Service": "xivo-dird",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"xivo-dird"
],
"Port": 9489,
"Address": "192.168.13.171",
"EnableTagOverride": false
},
"8ca780f2-a8a0-4af5-b3f9-20d2fee56cc0": {
"ID": "8ca780f2-a8a0-4af5-b3f9-20d2fee56cc0",
"Service": "wazo-webhookd",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"wazo-webhookd"
],
"Port": 9300,
"Address": "192.168.13.249",
"EnableTagOverride": false
},
"9022ef62-ea00-4547-aa73-7792b1850a11": {
"ID": "9022ef62-ea00-4547-aa73-7792b1850a11",
"Service": "xivo-confd",
"Tags": [
"xivo-confd",
"e4412032-74a0-45fa-9af0-42acb68cb37b"
],
"Port": 9487,
"Address": "192.168.1.25",
"EnableTagOverride": false
},
"958bd233-b93f-47ec-a6ea-2e5c93aefd5b": {
"ID": "958bd233-b93f-47ec-a6ea-2e5c93aefd5b",
"Service": "xivo-ctid",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"xivo-ctid"
],
"Port": 9495,
"Address": "localhost",
"EnableTagOverride": false
},
"9ae48199-2f77-4a54-b0aa-8e74b7978e6f": {
"ID": "9ae48199-2f77-4a54-b0aa-8e74b7978e6f",
"Service": "xivo-confd",
"Tags": [
"xivo-confd",
"2e1680fe-e79c-4ad7-a535-144fc867b20a"
],
"Port": 9487,
"Address": "192.168.13.249",
"EnableTagOverride": false
},
"a1fd5f3e-bbfb-4c6a-bc25-2699c35bcfbd": {
"ID": "a1fd5f3e-bbfb-4c6a-bc25-2699c35bcfbd",
"Service": "xivo-ctid",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"xivo-ctid"
],
"Port": 9495,
"Address": "localhost",
"EnableTagOverride": false
},
"a2167be5-f6a7-4786-88f1-a4f89fb0547b": {
"ID": "a2167be5-f6a7-4786-88f1-a4f89fb0547b",
"Service": "xivo-ctid",
"Tags": [
"xivo-ctid",
"e4412032-74a0-45fa-9af0-42acb68cb37b"
],
"Port": 9495,
"Address": "localhost",
"EnableTagOverride": false
},
"a8a511c6-929b-4d12-bffe-f4d16b2f2d8d": {
"ID": "a8a511c6-929b-4d12-bffe-f4d16b2f2d8d",
"Service": "xivo-ctid",
"Tags": [
"xivo-ctid",
"2e1680fe-e79c-4ad7-a535-144fc867b20a"
],
"Port": 9495,
"Address": "localhost",
"EnableTagOverride": false
},
"aaf63d96-df1c-46f7-994a-9680bda22b37": {
"ID": "aaf63d96-df1c-46f7-994a-9680bda22b37",
"Service": "xivo-ctid",
"Tags": [
"xivo-ctid",
"2e1680fe-e79c-4ad7-a535-144fc867b20a"
],
"Port": 9495,
"Address": "localhost",
"EnableTagOverride": false
},
"b1da65a7-4b3a-499c-9cbb-f9ae234e15a6": {
"ID": "b1da65a7-4b3a-499c-9cbb-f9ae234e15a6",
"Service": "xivo-agentd",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"xivo-agentd"
],
"Port": 9493,
"Address": "192.168.13.249",
"EnableTagOverride": false
},
"b661aa42-c2bd-4c93-a754-0d9d45cbfdc6": {
"ID": "b661aa42-c2bd-4c93-a754-0d9d45cbfdc6",
"Service": "xivo-dird",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"xivo-dird"
],
"Port": 9489,
"Address": "192.168.13.249",
"EnableTagOverride": false
},
"bc300cda-e939-4a8d-904c-4870dd44e830": {
"ID": "bc300cda-e939-4a8d-904c-4870dd44e830",
"Service": "xivo-confd",
"Tags": [
"xivo-confd",
"2e1680fe-e79c-4ad7-a535-144fc867b20a"
],
"Port": 9487,
"Address": "192.168.13.249",
"EnableTagOverride": false
},
"consul": {
"ID": "consul",
"Service": "consul",
"Tags": [],
"Port": 8300,
"Address": "",
"EnableTagOverride": false
},
"d1c2f1b3-c741-45eb-a4d6-f05402961438": {
"ID": "d1c2f1b3-c741-45eb-a4d6-f05402961438",
"Service": "xivo-ctid",
"Tags": [
"xivo-ctid",
"2e1680fe-e79c-4ad7-a535-144fc867b20a"
],
"Port": 9495,
"Address": "localhost",
"EnableTagOverride": false
},
"d222da2f-6225-44f2-9a32-3ac079bae127": {
"ID": "d222da2f-6225-44f2-9a32-3ac079bae127",
"Service": "xivo-auth",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"xivo-auth"
],
"Port": 9497,
"Address": "192.168.13.171",
"EnableTagOverride": false
},
"ddfb329f-67e2-4c8a-ab5e-150e23db4ce5": {
"ID": "ddfb329f-67e2-4c8a-ab5e-150e23db4ce5",
"Service": "xivo-auth",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"xivo-auth"
],
"Port": 9497,
"Address": "192.168.13.249",
"EnableTagOverride": false
},
"e0253e8f-f454-4583-a91d-55b91d96738a": {
"ID": "e0253e8f-f454-4583-a91d-55b91d96738a",
"Service": "xivo-ctid",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"xivo-ctid"
],
"Port": 9495,
"Address": "localhost",
"EnableTagOverride": false
},
"e18f57ca-1315-449f-a290-5aea644c8049": {
"ID": "e18f57ca-1315-449f-a290-5aea644c8049",
"Service": "xivo-ctid",
"Tags": [
"xivo-ctid",
"2e1680fe-e79c-4ad7-a535-144fc867b20a"
],
"Port": 9495,
"Address": "localhost",
"EnableTagOverride": false
},
"ee50c024-5cf8-43bf-bc2e-9457b71dd442": {
"ID": "ee50c024-5cf8-43bf-bc2e-9457b71dd442",
"Service": "xivo-agentd",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"xivo-agentd"
],
"Port": 9493,
"Address": "192.168.13.171",
"EnableTagOverride": false
},
"f89cd247-8d1d-413d-8e07-6f33f25c3712": {
"ID": "f89cd247-8d1d-413d-8e07-6f33f25c3712",
"Service": "wazo-plugind",
"Tags": [
"46e75c4e-98c7-444a-b2fd-9c97d33859b5",
"wazo-plugind"
],
"Port": 9503,
"Address": "192.168.13.171",
"EnableTagOverride": false
},
"f9922964-ff1b-4a72-b5a6-59c0ee79178e": {
"ID": "f9922964-ff1b-4a72-b5a6-59c0ee79178e",
"Service": "xivo-ctid",
"Tags": [
"xivo-ctid",
"e4412032-74a0-45fa-9af0-42acb68cb37b"
],
"Port": 9495,
"Address": "localhost",
"EnableTagOverride": false
}
}

##########################################################
Log zprès reconnexion de Xivo client ===================================================================

tail -f xivo-ctid.log xivo-ctid-ng.log xivo-auth.log xivo-dird.log

2017-09-27 16:55:16,468 [1828] (INFO) (xivo-auth): (127.0.0.1) HEAD https://localhost:9497/0.1/token/fcfebbf1-e4eb-4280-b83a-2ef6fc752885?scope=confd.users.read 204
2017-09-27 16:55:17,690 [1828] (INFO) (xivo-auth): (127.0.0.1) POST https://localhost:9497/0.1/token 200

> xivo-ctid.log <
2017-09-27 16:55:17,742 [17419] (INFO) (xivo_cti.authentication): LOGIN_SUCCESSFUL for {'user_id': '42', 'user_uuid': u'c4d50be6-7342-4269-8f77-a084b34e7850'} > xivo-auth.log <
2017-09-27 16:55:18,339 [1828] (INFO) (xivo-auth): (127.0.0.1) HEAD https://localhost:9497/0.1/token/3f66f73a-ba77-4be0-b029-a5dab007b37a?scope=confd.users.c4d50be6-7342-4269-8f77-a084b34e7850.services.dnd.update 204
2017-09-27 16:55:18,579 [1828] (INFO) (xivo-auth): (127.0.0.1) HEAD https://localhost:9497/0.1/token/ce92a8d3-296b-467d-abab-d590145fa56a?scope=dird.directories.lookup.default.headers.read 204 > xivo-dird.log <
2017-09-27 16:55:18,601 [15824] (INFO) (xivo_dird): (127.0.0.1) GET https://localhost:9489/0.1/directories/lookup/default/headers 200 > xivo-auth.log <
2017-09-27 16:55:18,820 [1828] (INFO) (xivo-auth): (127.0.0.1) HEAD https://localhost:9497/0.1/token/ce92a8d3-296b-467d-abab-d590145fa56a?scope=dird.directories.favorites.default.read 204
2017-09-27 16:55:19,020 [1828] (INFO) (xivo-auth): (127.0.0.1) HEAD https://localhost:9497/0.1/token/ce92a8d3-296b-467d-abab-d590145fa56a?scope=dird.directories.lookup.__switchboard_directory.headers.read 204 > xivo-dird.log <
2017-09-27 16:55:19,037 [15824] (INFO) (xivo_dird): (127.0.0.1) GET https://localhost:9489/0.1/directories/lookup/__switchboard_directory/headers 200 > xivo-auth.log <
2017-09-27 16:55:19,129 [1828] (INFO) (xivo-auth): (127.0.0.1) GET https://localhost:9497/0.1/token/ce92a8d3-296b-467d-abab-d590145fa56a 200 > xivo-dird.log <
2017-09-27 16:55:19,440 [15824] (INFO) (xivo_dird): (127.0.0.1) GET https://localhost:9489/0.1/directories/favorites/default 200 > xivo-ctid.log <
2017-09-27 16:55:19,460 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): agent_status_fetcher: fetching agent 7@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,462 [17419] (WARNING) (xivo_cti.services.status_updates.forwarder): status_fetcher: cannot find a running service xivo-agentd 2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,463 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): agent_status_fetcher: fetching agent 13@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,464 [17419] (WARNING) (xivo_cti.services.status_updates.forwarder): status_fetcher: cannot find a running service xivo-agentd 2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,467 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): agent_status_fetcher: fetching agent 4@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,469 [17419] (WARNING) (xivo_cti.services.status_updates.forwarder): status_fetcher: cannot find a running service xivo-agentd 2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,471 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): agent_status_fetcher: fetching agent 3@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,472 [17419] (WARNING) (xivo_cti.services.status_updates.forwarder): status_fetcher: cannot find a running service xivo-agentd 2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,472 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): agent_status_fetcher: fetching agent 8@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,473 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): agent_status_fetcher: fetching agent 11@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,469 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): agent_status_fetcher: fetching agent 6@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,476 [17419] (WARNING) (xivo_cti.services.status_updates.forwarder): status_fetcher: cannot find a running service xivo-agentd 2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,470 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): agent_status_fetcher: fetching agent 14@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,476 [17419] (WARNING) (xivo_cti.services.status_updates.forwarder): status_fetcher: cannot find a running service xivo-agentd 2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,478 [17419] (WARNING) (xivo_cti.services.status_updates.forwarder): status_fetcher: cannot find a running service xivo-agentd 2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,475 [17419] (WARNING) (xivo_cti.services.status_updates.forwarder): status_fetcher: cannot find a running service xivo-agentd 2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,482 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): agent_status_fetcher: fetching agent 15@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,482 [17419] (WARNING) (xivo_cti.services.status_updates.forwarder): status_fetcher: cannot find a running service xivo-agentd 2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,484 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): agent_status_fetcher: fetching agent 2@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,485 [17419] (WARNING) (xivo_cti.services.status_updates.forwarder): status_fetcher: cannot find a running service xivo-agentd 2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,486 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): agent_status_fetcher: fetching agent 10@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,487 [17419] (WARNING) (xivo_cti.services.status_updates.forwarder): status_fetcher: cannot find a running service xivo-agentd 2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,489 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): agent_status_fetcher: fetching agent 12@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,490 [17419] (WARNING) (xivo_cti.services.status_updates.forwarder): status_fetcher: cannot find a running service xivo-agentd 2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,492 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): agent_status_fetcher: fetching agent 9@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,493 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): agent_status_fetcher: fetching agent 5@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,493 [17419] (WARNING) (xivo_cti.services.status_updates.forwarder): status_fetcher: cannot find a running service xivo-agentd 2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,495 [17419] (WARNING) (xivo_cti.services.status_updates.forwarder): status_fetcher: cannot find a running service xivo-agentd 2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,496 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): endpoint_status_fetcher: fetching endpoint 44@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,508 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): endpoint_status_fetcher: fetching endpoint 45@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,509 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): endpoint_status_fetcher: fetching endpoint 34@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,523 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): endpoint_status_fetcher: fetching endpoint 28@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,531 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): endpoint_status_fetcher: fetching endpoint 30@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,548 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): endpoint_status_fetcher: fetching endpoint 29@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,562 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): endpoint_status_fetcher: fetching endpoint 35@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,563 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): endpoint_status_fetcher: fetching endpoint 23@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,563 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): endpoint_status_fetcher: fetching endpoint 33@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,564 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): endpoint_status_fetcher: fetching endpoint 25@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,621 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/endpoints/44 200
2017-09-27 16:55:19,669 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): endpoint_status_fetcher: fetching endpoint 20@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,662 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/endpoints/45 200
2017-09-27 16:55:19,681 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/endpoints/25 200
2017-09-27 16:55:19,698 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/endpoints/28 200
2017-09-27 16:55:19,710 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/endpoints/34 200
2017-09-27 16:55:19,718 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/endpoints/30 200
2017-09-27 16:55:19,759 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): endpoint_status_fetcher: fetching endpoint 22@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,760 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): endpoint_status_fetcher: fetching endpoint 27@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,763 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): endpoint_status_fetcher: fetching endpoint 21@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,732 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/endpoints/35 200
2017-09-27 16:55:19,738 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/endpoints/29 200
2017-09-27 16:55:19,779 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/endpoints/33 200
2017-09-27 16:55:19,790 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): endpoint_status_fetcher: fetching endpoint 32@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,799 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user 8e3dd9f1-3e44-43ff-8ef3-f3c8c67bafc6@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,813 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/endpoints/20 200
2017-09-27 16:55:19,820 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/endpoints/23 200
2017-09-27 16:55:19,823 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user 9cb647e6-39e7-4d41-bf69-0b8e61b43409@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,831 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user a2ab64ef-f5d1-4ce8-9cb9-ba8ccbb143a3@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,844 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user d1defdbf-8016-44ef-8c07-d0eca81b2ace@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,881 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user 563ab988-848c-4669-9d26-31e3a3232b0b@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,910 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user 51c06ff5-dee1-4d2f-b743-e9ac1bbe9464@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,922 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/endpoints/27 200
2017-09-27 16:55:19,937 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/endpoints/32 200
2017-09-27 16:55:19,964 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user 01b7a8e3-63c4-4791-bb5d-2e2633ca9456@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:19,980 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user 08133d5e-8a7a-4694-9edd-8e2c41708252@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:20,012 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/endpoints/22 200
2017-09-27 16:55:20,033 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/endpoints/21 200
2017-09-27 16:55:20,042 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/users/a2ab64ef-f5d1-4ce8-9cb9-ba8ccbb143a3 200
2017-09-27 16:55:20,051 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user e42fcc4f-b584-4756-bc19-ac41aee96169@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:20,056 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/users/8e3dd9f1-3e44-43ff-8ef3-f3c8c67bafc6 200
2017-09-27 16:55:20,059 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/users/d1defdbf-8016-44ef-8c07-d0eca81b2ace 200
2017-09-27 16:55:20,067 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user b4ed076f-e3bd-4ba2-8c6e-034b9297cb19@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:20,090 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/users/51c06ff5-dee1-4d2f-b743-e9ac1bbe9464 200
2017-09-27 16:55:20,091 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user 9acb3eda-229c-4b12-99bb-0b396b3c9e0c@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:20,102 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user 60956f9d-ba49-415c-9c7c-76410aa7ac16@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:20,121 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/users/08133d5e-8a7a-4694-9edd-8e2c41708252 200
2017-09-27 16:55:20,135 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user a96d2cdc-baf5-438f-ba33-422603626436@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:20,179 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user 0669589c-fdab-4d81-a59b-b830969a9c1b@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:20,180 [17419] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user 11fe9312-1d32-4f7e-bfbe-377b2ac0b392@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-09-27 16:55:20,098 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/users/563ab988-848c-4669-9d26-31e3a3232b0b 200
2017-09-27 16:55:20,166 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/users/9cb647e6-39e7-4d41-bf69-0b8e61b43409 200
2017-09-27 16:55:20,226 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/users/01b7a8e3-63c4-4791-bb5d-2e2633ca9456 200
2017-09-27 16:55:20,242 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/users/9acb3eda-229c-4b12-99bb-0b396b3c9e0c 200
2017-09-27 16:55:20,254 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/users/e42fcc4f-b584-4756-bc19-ac41aee96169 200
2017-09-27 16:55:20,300 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/users/11fe9312-1d32-4f7e-bfbe-377b2ac0b392 200
2017-09-27 16:55:20,323 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/users/a96d2cdc-baf5-438f-ba33-422603626436 200
2017-09-27 16:55:20,354 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/users/60956f9d-ba49-415c-9c7c-76410aa7ac16 200
2017-09-27 16:55:20,356 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/users/b4ed076f-e3bd-4ba2-8c6e-034b9297cb19 200
2017-09-27 16:55:20,356 [17419] (INFO) (xivo_ctid): (127.0.0.1) GET http://localhost:9495/0.1/users/0669589c-fdab-4d81-a59b-b830969a9c1b 200

RE: Etat de présence des utilisateurs internes ne fonctionne pas dans Xivo client 16.13 sous Wazo 17.12 - Added by Pascal Cadotte-Michaud almost 2 years ago

Bonjour

Quel est la sortie de la commande suivante:

echo $XIVO_UUID

as-tu une configuration particulière pour xivo-agentd?

tree /etc/xivo-agentd

Est-ce que le contenu des fichiers suivant correspondent au master token de consul?

/etc/xivo-agentd/conf.d/050-xivo-consul-token.yml
/etc/xivo-ctid/conf.d/050-xivo-consul-token.yml

Master token de consul

cat /var/lib/consul/master_token

Attention de ne pas publier le token sur le forum

Tu peux aussi essayer de remettre consul à neuf avec les commandes suivantes

wazo-service stop
rm -rf /var/lib/consul/raft/
rm -rf /var/lib/consul/serf/
rm -rf /var/lib/consul/services/
rm -rf /var/lib/consul/tmp/
rm -rf /var/lib/consul/checks/
wazo-service start

RE: Etat de présence des utilisateurs internes ne fonctionne pas dans Xivo client 16.13 sous Wazo 17.12 - Added by f romd almost 2 years ago

Bonjour

Merci pour votre retour

Voici les retours de commandes:

(root@ipbx)-(~)# echo $XIVO_UUID
46e75c4e-98c7-444a-b2fd-9c97d33859b5

(root@ipbx)-(~)# tree /etc/xivo-agentd
/etc/xivo-agentd
├── conf.d
│   ├── 050-xivo-consul-config.yml -> /var/lib/consul/default_xivo_consul_config.yml
│   └── 050-xivo-consul-token.yml -> /var/lib/consul/default_xivo_consul_token.yml
└── config.yml

1 directory, 3 files

Oui le contenu correspondent au master token de consul. J'ai le mème contenu dans les trois fichiers :
(root@ipbx)-()# cat /etc/xivo-agentd/conf.d/050-xivo-consul-token.yml
(root@ipbx)-(
)# cat /etc/xivo-ctid/conf.d/050-xivo-consul-token.yml
(root@ipbx)-(~)# cat /var/lib/consul/master_token

Je vais essayer de remettre consul à neuf après (il s'agit d'un wazo en production)

Merci pour votre assistance

Cordialement,

RE: Etat de présence des utilisateurs internes ne fonctionne pas dans Xivo client 16.13 sous Wazo 17.12 - Added by f romd almost 2 years ago

Bonjour,

J'ai essayé de remettre consul à neuf avec les commandes suivantes et j'ai toujours le même souci:

wazo-service stop
rm -rf /var/lib/consul/raft/
rm -rf /var/lib/consul/serf/
rm -rf /var/lib/consul/services/
rm -rf /var/lib/consul/tmp/
rm -rf /var/lib/consul/checks/
wazo-service start

Il semble que le problème vient de service xivo-confd, il pointe toujours sur l'ancienne adresse IP de la machine (192.168.13.171). L'adresse IP actuelle de la machine est 192.168.13.249 (c'est une interface de type donnée)

Voici le retour de la commande: consul-cli agent services --ssl --ssl-verify=false

{
  "0b3229b6-701e-4488-8a6b-6879de5e142d": {
    "ID": "0b3229b6-701e-4488-8a6b-6879de5e142d",
    "Service": "xivo-confd",
    "Tags": [
      "xivo-confd",
      "e4412032-74a0-45fa-9af0-42acb68cb37b" 
    ],
    "Port": 9487,
    "Address": "*192.168.13.171*",
    "EnableTagOverride": false
  },
  "0d158b9d-b5a1-4cfe-bfc7-d21ba11d1bcc": {
    "ID": "0d158b9d-b5a1-4cfe-bfc7-d21ba11d1bcc",
    "Service": "xivo-ctid",
    "Tags": [
      "xivo-ctid",
      "2e1680fe-e79c-4ad7-a535-144fc867b20a" 
    ],
    "Port": 9495,
    "Address": "localhost",
    "EnableTagOverride": false
  },
  "288cbc7c-a1ae-4397-b94a-2ca67c81271b": {
    "ID": "288cbc7c-a1ae-4397-b94a-2ca67c81271b",
    "Service": "xivo-ctid",
    "Tags": [
      "xivo-ctid",
      "2e1680fe-e79c-4ad7-a535-144fc867b20a" 
    ],
    "Port": 9495,
    "Address": "localhost",
    "EnableTagOverride": false
  },
  "31e679e5-9389-46ac-8a18-a7feaa2b6277": {
    "ID": "31e679e5-9389-46ac-8a18-a7feaa2b6277",
    "Service": "xivo-ctid",
    "Tags": [
      "xivo-ctid",
      "2e1680fe-e79c-4ad7-a535-144fc867b20a" 
    ],
    "Port": 9495,
    "Address": "localhost",
    "EnableTagOverride": false
  },
  "385db058-f747-4cdd-bac4-8f2c5896c619": {
    "ID": "385db058-f747-4cdd-bac4-8f2c5896c619",
    "Service": "xivo-confd",
    "Tags": [
      "xivo-confd",
      "2e1680fe-e79c-4ad7-a535-144fc867b20a" 
    ],
    "Port": 9487,
    "Address": "*192.168.13.249*",
    "EnableTagOverride": false

Voici le log en cliquant sur la liste des favories dans xivo client:

2017-10-03 09:24:32,871 [21262] (INFO) (xivo_cti.services.status_updates.forwarder): user_status_fetcher: fetching user a96d2cdc-baf5-438f-ba33-422603626436@2e1680fe-e79c-4ad7-a535-144fc867b20a
2017-10-03 09:24:32,877 [21262] (WARNING) (xivo_cti.services.status_updates.forwarder): status_fetcher: cannot find a running service xivo-ctid 2e1680fe-e79c-4ad7-a535-144fc867b20a

RE: Etat de présence des utilisateurs internes ne fonctionne pas dans Xivo client 16.13 sous Wazo 17.12 - Added by Sébastien Duthil almost 2 years ago

À mon avis, il manque deux commandes pour vider consul:

wazo-service stop
systemctl stop consul
rm -rf /var/lib/consul/raft/
rm -rf /var/lib/consul/serf/
rm -rf /var/lib/consul/services/
rm -rf /var/lib/consul/tmp/
rm -rf /var/lib/consul/checks/
systemctl start consul
wazo-service start

RE: Etat de présence des utilisateurs internes ne fonctionne pas dans Xivo client 16.13 sous Wazo 17.12 - Added by f romd almost 2 years ago

Bonjour,

J'ai lancé les commandes comme indiqué et dans l'ordre, et j'ai toujours le mème problème. (Voir log en pièce jointe)

Merci
Cordialement,

log.txt View (26.2 KB)

RE: Etat de présence des utilisateurs internes ne fonctionne pas dans Xivo client 16.13 sous Wazo 17.12 - Added by f romd almost 2 years ago

Bonjour,

Je pense que mon problème est vient de XIVO_UUID: le contenu n'est pas le même: (puisqu'il s'agit un Xivo backupé et restauré)
(root@ipbx)-()# echo $XIVO_UUID
46e75c4e-98c7-444a-b2fd-9c97d33859b5
(root@ipbx)-(
)# sudo -u postgres psql -d asterisk -t -c 'select uuid from infos'
could not change directory to "/root": Permission non accordée
2e1680fe-e79c-4ad7-a535-144fc867b20a

Faut -il suivre ce ticket https://projects.wazo.community/issues/5995 et faire ce manip et mettre à jour les fichiers avec le bon XIVO_UUID?

récupères le "bon" UUID de ton xivo via sudo -u postgres psql -d asterisk -t -c 'select uuid from infos'
mettes à jour le fichier /etc/profile.d/xivo_uuid.sh avec le bon UUID
mettes à jour le fichier /etc/systemd/system.conf avec le bon UUID
lances un systemctl set-environment XIVO_UUID=&lt;bon UUID&gt;
puis un xivo-service restart

Merci pour votre retour
Cordialement,

    (1-7/7)