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SCCP Parking

Added by James Young 5 months ago

One of the problems I am having with Wazo SCCP implementation is parking on 7900 phones.
I know there is no Parking soft key, but is there a work around?

Thanks


Replies (6)

RE: SCCP Parking - Added by Pascal Cadotte-Michaud 5 months ago

Hi James,

you can use the parking with customized function keys.

On a Wazo installation, the extension 700 is a parking and the extension 701-750 are parking spaces.

You can transfer the call to 700 to park the call and the voice will tell you which parking space was used.
You can add a function key with the parking extension to avoid remembering the parking extension.

RE: SCCP Parking - Added by James Young 5 months ago

On the cisco site i was reading that the phone can display the parking space on the SCCP phones.
This would greatly enhance the parking function.

https://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_0_1/ccmfeat/fscallpk.html

There is a call park soft key that is not included with the Wazo implementation. Mabe include the
Park soft key and have it connect to Wazo Park.

Thanks

RE: SCCP Parking - Added by James Young 18 days ago

I have added a customized extension 701. The BLF does not show a parked call. In core show hints there is an entry but the state is not set. this is a 7961.

RE: SCCP Parking - Added by James Young 18 days ago

I found the Parking Hints check box, the core show hints the state is now in use. The BLF still does not work.

RE: SCCP Parking - Added by James Young 14 days ago

Maybe I can make this understandable. A SCCP phone Cisco 7961 extension 7001 answers a call and transfers call to extension 700 (Park).
The Wazo system says '701". I have a SCCP custom button is configured with a destination of 701. The BLF does not light up while the call is Parked on
701. Please advise if I can supply more details.

RE: SCCP Parking - Added by James Young 5 days ago

I think the term for what i would like to have is visual parking lot.When you look at 'core show hints' the hint is there for 701 but it says 701@default not the context that the phone needs.

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